Full Circle Computing

School Policies

The success of each class depends on the punctuality and professional demeanor of each student so that all students can receive the full benefits of each class. Please note the following policies:

Each full day class runs from 9:00 AM - 4:00 PM.
The school opens at 8:30 AM each day. Students should arrive no later than 10 minutes prior to the start of the class (by 8:50 AM) so that it can start promptly.
In consideration of other students and to reap maximum class benefit, use of cell phones and pagers are prohibited in classes.
No electronic recording devices are permitted in classes.
Students are expected to attend each class, unless sickness or other urgent matters prohibit attendance. Should an absence occur, every effort would be made to reschedule the student for the next available class.

Equal Employment Opportunity

Full Circle Computing actively seeks, employs and retains the most qualified individuals; provides equal opportunity for all aspects of employment, including training, education and promotions; and lawfully conducts these and all company-sponsored activities in a manner not discriminatory toward any individual because of their race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age (over 40), disability or U.S. veteran status.

Non Discrimination Policy

Full Circle Computing lawfully conducts its student admissions process and all company-sponsored activities in a manner not discriminatory toward any individual because of their race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age (over 40), disability or U.S. veteran status.

Payment Policy

Payment is due 10 days prior to your first scheduled training session. Full course fee is charged for no shows or cancellations/reschedules made less than 3 days prior to course date. Student substitutions may be made at any time, except for PowerPack discounts.

Retake Policy

A one-time FREE retake option is available for standard courses for 90 days from original training date for open enrollment students and for 3 months from contract end date for program students. Retake space availability is not guaranteed, and course materials will not be reissued. Please bring your original course manual. In the event of version upgrades, a 50% upgrade fee will be applied. Retake benefits will be terminated in the event of no shows or cancellations/reschedules made less than 3 days prior to course date. Full Circle Computing reserves the right to cancel or reschedule a retake attendee at any time.

Cancellation/Reschedule Policy

Course cancellation/reschedule requests must be made at least 7 days prior to course date to avoid a 50% late change fee. Full course fee is charged for no shows or cancellations/reschedules made less than 3 days prior to course date. Student substitutions may be made at any time, except for PowerPack discounts. Refunds are not available for deeply discounted or promotionally priced seats. We reserve the right to reschedule any course where enrollment is less than 4 attendees. Should we opt to run a course with fewer than 4 attendees, we reserve the right to shorten course hours by up to 50% while continuing to meet major course objectives. Private group sessions are subject to cancellation/rescheduling policies per contract agreement.

Weather Policy

In the event of inclement weather, you may call our office at 610-594-9510 any time after 7:15 AM to hear a message regarding delayed and/or cancelled classes.

PowerPack Policy

PowerPacks are issued to the attendee named only; student substitutions may not be made. Partial refunds will not be made for unused portions of any PowerPack.

Support Policy

Post training support is limited to 90 days from training date. Post training support is designed to cover basic end-user questions. We are unable to answer hardware, networking or security related questions. Questions that require significant time or troubleshooting may be subject to your advanced approval of consulting charges prior to a response from our help desk.


	Mission Statement and Policies At Full Circle Computing our mission is to help our clients increase effectiveness and gain proficiency in today's most relevant software products through the use of professionally delivered instructor-led training and consulting services, directly targeted toward the individual and organization's needs and goals. Together we pledge to create a learning environment that respects different learning styles, reflects our individual and organizational integrity, and communicates key skills and proficiencies in the clearest possible manner. As with all things, the fine print details and policies are important to be clear about. We have taken the time to provide our policies for your review and clarification. Policies are subject to change from time to time and may change without notice. If you have any questions or concerns regarding our policies, please contact us by phone at 610-594-9510 or by email.

School Policies The success of each class depends on the punctuality and professional demeanor of each student so that all students can receive the full benefits of each class. Please note the following policies: Each full day class runs from 9:00 AM - 4:00 PM. The school opens at 8:30 AM each day. Students should arrive no later than 10 minutes prior to the start of the class (by 8:50 AM) so that it can start promptly. In consideration of other students and to reap maximum class benefit, use of cell phones and pagers are prohibited in classes. No electronic recording devices are permitted in classes. Students are expected to attend each class, unless sickness or other urgent matters prohibit attendance. Should an absence occur, every effort would be made to reschedule the student for the next available class. Equal Employment Opportunity Full Circle Computing actively seeks, employs and retains the most qualified individuals; provides equal opportunity for all aspects of employment, including training, education and promotions; and lawfully conducts these and all company-sponsored activities in a manner not discriminatory toward any individual because of their race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age (over 40), disability or U.S. veteran status. Non Discrimination Policy Full Circle Computing lawfully conducts its student admissions process and all company-sponsored activities in a manner not discriminatory toward any individual because of their race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age (over 40), disability or U.S. veteran status. Payment Policy Payment is due 10 days prior to your first scheduled training session. Full course fee is charged for no shows or cancellations/reschedules made less than 3 days prior to course date. Student substitutions may be made at any time, except for PowerPack discounts. Retake Policy A one-time FREE retake option is available for standard courses for 90 days from original training date for open enrollment students and for 3 months from contract end date for program students. Retake space availability is not guaranteed, and course materials will not be reissued. Please bring your original course manual. In the event of version upgrades, a 50% upgrade fee will be applied. Retake benefits will be terminated in the event of no shows or cancellations/reschedules made less than 3 days prior to course date. Full Circle Computing reserves the right to cancel or reschedule a retake attendee at any time. Cancellation/Reschedule Policy Course cancellation/reschedule requests must be made at least 7 days prior to course date to avoid a 50% late change fee. Full course fee is charged for no shows or cancellations/reschedules made less than 3 days prior to course date. Student substitutions may be made at any time, except for PowerPack discounts. Refunds are not available for deeply discounted or promotionally priced seats. We reserve the right to reschedule any course where enrollment is less than 4 attendees. Should we opt to run a course with fewer than 4 attendees, we reserve the right to shorten course hours by up to 50% while continuing to meet major course objectives. Private group sessions are subject to cancellation/rescheduling policies per contract agreement. Weather Policy In the event of inclement weather, you may call our office at 610-594-9510 any time after 7:15 AM to hear a message regarding delayed and/or cancelled classes. PowerPack Policy PowerPacks are issued to the attendee named only; student substitutions may not be made. Partial refunds will not be made for unused portions of any PowerPack. Support Policy Post training support is limited to 90 days from training date. Post training support is designed to cover basic end-user questions. We are unable to answer hardware, networking or security related questions. Questions that require significant time or troubleshooting may be subject to your advanced approval of consulting charges prior to a response from our help desk.

Full Circle Computing reserves the right to adjust policies from time to time without notice.

Mission Statement and Policies