Full Circle Computing

Payment Policy

Payment is due 10 days prior to your first scheduled training session. Full course fee is charged for no shows or cancellations/reschedules made less than 3 days prior to course date. Student substitutions may be made at any time, except for PowerPack discounts.

Retake Policy

A one-time FREE retake option is available for standard courses for 90 days from original training date for open enrollment students and for 6 months from contract start date for program students. Retake space availability is not guaranteed, and course materials will not be reissued. Please bring your original course manual. In the event of version upgrades, a 50% upgrade fee will be applied. Retake benefits will be terminated in the event of no shows or cancellations/reschedules made less than 3 days prior to course date. Full Circle Computing reserves the right to cancel or reschedule a retake attendee at any time.

Cancellation/Reschedule Policy

Course cancellation/reschedule requests must be made at least 7 days prior to course date to avoid a 50% late change fee. Full course fee is charged for no shows or cancellations/reschedules made less than 3 days prior to course date. Student substitutions may be made at any time, except for PowerPack discounts. Refunds are not available for deeply discounted or promotionally priced seats. We reserve the right to reschedule any course where enrollment is less than 4 attendees. Should we opt to run a course with fewer than 4 attendees, we reserve the right to shorten course hours by up to 50% while continuing to meet major course objectives. Private group sessions are subject to cancellation/rescheduling policies per contract agreement.

Weather Policy

In the event of inclement weather, you may call our office at 610-594-9510 any time after 7:15 AM to hear a message regarding delayed and/or cancelled classes.

PowerPack Policy

PowerPacks are issued to the attendee named only; student substitutions may not be made. Partial refunds will not be made for unused portions of any PowerPack.

Support Policy

Post training support is limited to 90 days from training date. Post training support is designed to cover basic end-user questions. We are unable to answer hardware, networking or security related questions. Questions that require significant time or troubleshooting may be subject to your advanced approval of consulting charges prior to a response from our help desk.


	Full Circle Policies As with all things, the fine print details and policies are important to be clear about. We have taken the time to provide our policies for your review and clarification. Policies are subject to change from time to time and may change without notice. If you have any questions or concerns regarding our policies, please contact us by phone at 610-594-9510 or by email.

Payment Policy Payment is due 10 days prior to your first scheduled training session. Full course fee is charged for no shows or cancellations/reschedules made less than 3 days prior to course date. Student substitutions may be made at any time, except for PowerPack discounts. Retake Policy A one-time FREE retake option is available for standard courses for 90 days from original training date for open enrollment students and for 6 months from contract start date for program students. Retake space availability is not guaranteed, and course materials will not be reissued. Please bring your original course manual. In the event of version upgrades, a 50% upgrade fee will be applied. Retake benefits will be terminated in the event of no shows or cancellations/reschedules made less than 3 days prior to course date. Full Circle Computing reserves the right to cancel or reschedule a retake attendee at any time. Cancellation/Reschedule Policy Course cancellation/reschedule requests must be made at least 7 days prior to course date to avoid a 50% late change fee. Full course fee is charged for no shows or cancellations/reschedules made less than 3 days prior to course date. Student substitutions may be made at any time, except for PowerPack discounts. Refunds are not available for deeply discounted or promotionally priced seats. We reserve the right to reschedule any course where enrollment is less than 4 attendees. Should we opt to run a course with fewer than 4 attendees, we reserve the right to shorten course hours by up to 50% while continuing to meet major course objectives. Private group sessions are subject to cancellation/rescheduling policies per contract agreement. Weather Policy In the event of inclement weather, you may call our office at 610-594-9510 any time after 7:15 AM to hear a message regarding delayed and/or cancelled classes. PowerPack Policy PowerPacks are issued to the attendee named only; student substitutions may not be made. Partial refunds will not be made for unused portions of any PowerPack. Support Policy Post training support is limited to 90 days from training date. Post training support is designed to cover basic end-user questions. We are unable to answer hardware, networking or security related questions. Questions that require significant time or troubleshooting may be subject to your advanced approval of consulting charges prior to a response from our help desk.

Full Circle Computing reserves the right to adjust policies from time to time without notice.

Full Circle Policies