Our free retake policy is a benefit that we offer and encourage as valuable reinforcement to your training.  Understandably, retake seats are on a space available basis, with priority seating given to students who are attending the class for the first time.  As such, we need you to be aware of the following important policies:

• To ensure that all current students have fair and reasonable access to the practice lab, scheduling a retake class does not extend your contract end date or practice lab access.
• If you are not able to attend the retake, we must be notified at least three days prior to the course date.  Retake benefits will be terminated in the event of a no show or cancellations/reschedules made less than three days prior to the retake course date.
• In the event that a course becomes overbooked, retake students may be rescheduled to the next available course date. 
• The number of retake students per class may be limited, and not all empty seats may be available for retake students.  Some courses are often fully booked or may run infrequently, therefore we cannot guarantee your ability to retake a specific course.
• Training manuals are not provided for retake courses.  Please remember to bring your original course manual to class. 
• While attending a course on a retake basis, please be considerate of students who are experiencing the material for the first time, by limiting your questions to material relevant to the current course, and allowing the instructor to provide ample attention to first time students.