Course cancellation/reschedule requests must be made at least 7 days prior to course date to avoid a 50% late change fee. Full course fee is charged for no shows or cancellations/reschedules made less than 3 days prior to course date. Student substitutions may be made at any time, except for PowerPack discounts. Refunds are not available for deeply discounted or promotionally priced seats. We reserve the right to reschedule any course where enrollment is less than 4 attendees. Should we opt to run a course with fewer than 4 attendees, we reserve the right to shorten course hours by up to 50% while continuing to meet major course objectives. Private group sessions are subject to cancellation/rescheduling policies per contract agreement.