Student Center

Important information for individual students who have signed up for an open enrollment, instructor-led course. 

In our bright, comfortable, state-of-the-art learning environment, students at Full Circle Computing are provided with unsurpassed, individual attention. Expert level instructors and clear, concise, step-by-step manuals allow students to learn valuable computer applications in a small group approach that works. With our FREE refresher option available, you can retake any course for up to three months (same version).  We also offer FREE post-training support for 30 days after the class. If you have any questions or need additional support, please click here to contact us or call 610-594-9510.

Classes run from 9:00 AM to 4:00 PM with an hour break for lunch.

In the event of inclement weather, a message regarding delayed openings or course cancellations is posted on our voicemail system by 7:15 am. Simply call 610-594-9510 after 7:15 am to hear the message.

Tailored Training Policies

School Policies

The success of each class depends on the punctuality and professional demeanor of each student so that all students can receive the full benefits of each class. Please note the following policies:

  • Each full day class runs from 9:00 AM – 4:00 PM.
  • The school opens at 8:30 AM each day. Students should arrive no later than 10 minutes prior to the start of the class (by 8:50 AM) so that it can start promptly.
  • In the event of inclement weather, a message regarding delayed openings or course cancellations is posted on our voicemail system by 7:15 am. Simply call 610-594-9510 after 7:15 am to hear the message.
  • In consideration of other students and to reap maximum class benefit, use of mobile devices and pagers is prohibited in classes.
  • No electronic recording devices are permitted in classes.
  • Students are expected to attend each class, unless sickness or other urgent matters prohibit attendance. Should an absence occur, every effort would be made to reschedule the student for the next available class.
Equal Employment Opportunity

Full Circle Computing actively seeks, employs and retains the most qualified individuals; provides equal opportunity for all aspects of employment, including training, education and promotions; and lawfully conducts these and all company-sponsored activities in a manner not discriminatory toward any individual because of their race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age (over 40), disability or U.S. veteran status.

Non Discrimination Policy

Full Circle Computing lawfully conducts its student admissions process and all company-sponsored activities in a manner not discriminatory toward any individual because of their race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age (over 40), disability or U.S. veteran status.

Payment Policy

Payment is due 10 days prior to your first scheduled training session. Full course fee is charged for no shows or cancellations/reschedules made less than 3 days prior to course date. Student substitutions may be made at any time, except for PowerPack discounts.

Retake Policy

Our free retake policy is a voluntary benefit offered on a space-available basis, with priority seating given to students who are attending the class for the first time. Please note following policies: 1) A one-time FREE retake request is available for standard courses for 90 days from original training date for corporate/open enrollment students, through your contract end date for Career Retraining Program students, and for 3 months from contract end date for students whose programs are funded under the Trade Act. 2) The number of retake students per class may be limited, and not all empty seats may be available for retake students. Some courses are often fully booked or may run infrequently; therefore we cannot guarantee your ability to retake a specific course. 3) Course materials will not be reissued. Please bring your original course manual. In the event of version upgrades, a 50% upgrade fee will be applied. 4) If you are not able to attend the retake, we must be notified at least three days prior to the course date. Retake benefits will be terminated in the event of a no-show or cancellations/reschedules made less than three days prior to the retake course date. 5) In the event that a course becomes overbooked, retake registrations may be cancelled. Full Circle Computing reserves the right to cancel or reschedule retake attendees 6) While instructors will make an effort to assist every student, the instructor will give priority to the needs and questions of first-time attendees. Please be considerate of students who are experiencing the material for the first time, by limiting your questions to material relevant to the current course, and allowing the instructor to provide ample attention to first-time students.

Cancellation/Reschedule Policy

Course cancellation/reschedule requests must be made at least 7 days prior to course date to avoid a 50% late change fee. Full course fee is charged for no shows or cancellations/reschedules made less than 3 days prior to course date. Student substitutions may be made at any time, except for PowerPack discounts. Refunds are not available for deeply discounted or promotionally priced seats. We reserve the right to reschedule any course where enrollment is less than 4 attendees. Should we opt to run a course with fewer than 4 attendees, we reserve the right to shorten course hours by up to 50% while continuing to meet major course objectives. Private group sessions are subject to cancellation/rescheduling policies per contract agreement.

Weather Policy

In the event of inclement weather, you may call our office at 610-594-9510 any time after 7:15 AM to hear a message regarding delayed and/or cancelled classes.

Powerpack Policy

PowerPacks are issued to the attendee named only; student substitutions may not be made. Partial refunds will not be made for unused portions of any PowerPack.

Support Policy

Post training support is limited to 90 days from training date. Post training support is designed to cover basic end-user questions. We are unable to answer hardware, networking or security related questions. Questions that require significant time or troubleshooting may be subject to your advanced approval of consulting charges prior to a response from our help desk.

Training Methods

Group Training

Save time and money by training your group, large or small, in a closed, private skills development session. In a training room at your company’s site or at a Full Circle Computing location, your team will receive expert instruction and curriculum tailored to suit your company’s specific needs.

Group Training Benefits

  • Train on-site at your office, in our classrooms, or the location of your choice
  • Conduct training in a client’s version of software
  • Work with a dedicated training design specialist to select the perfect mix of content
  • Mix and match applications and training concepts from our comprehensive content library
  • Fully customized course materials or Quick References for each attendee
  • Delivered by our team of dedicated experts with real-world experience
  • Don’t have the equipment? Ask about our travelling laptop classrooms
Online / E-Learning

This unique solution allows a Full Circle Computing trainer to deliver live, interactive training to any location in the world via a web connection. We use a web tool called GoToMeeting which allows us to meet with anyone, anywhere, in real time. By using this screen sharing software, an internet connection and high quality audio equipment we broadcast our training to our attendees. All you need to join is an Internet connection and an audio link via VoIP (Voice over IP) or phone. On the day of the course just open our web link which will be sent to you by email and call a teleconference number to join our interactive training session.

Instructor-led Online Learning

  • All the cost savings of online and all the benefits of a live instructor
  • Turn any standard course offering into an online course
  • Customize content to create sessions of any length, starting at 30 minutes
  • Create highly targeted online training sessions to meet specific needs
  • Blended learning options allow you to select from a full menu of choices
  • Web-cam interactivity allows attendees to see their instructor live
  • Our unique “open microphone” option allows you to choose how and when the audience can ask questions and interact with the instructor
Customized Training

Customized training at Full Circle Computing offers targeted training solutions for any size business. Our Customized training offers in-depth, hands-on experiences that focus on your specific organization’s needs and interests.

The curriculum can be built with any of the computer software applications that we train on or your in-house priority applications. Sessions are designed according to your learning objectives and time table. We can conduct sessions at your facility, or in our facility. All custom courses come complete with in-depth training manuals, optional web-based help and downloadable tutorials.

Transition Training / Version Move-up

If your company is upgrading to a newer version of a software application, we at Full Circle Computing are transition experts. We will train your team on-site, on-line or at the location of your choice. You can customize the content, select session lengths, and training format. We provide everything you need, trainer, materials and more!

Software Application Transition Training

  • Moving up to Microsoft Office 365?
  • Create your own highly-targeted sessions
  • Help end users regain efficiency and leverage exciting new features
  • Cost effective onsite or online formats
  • Full-day, half-day, or short sessions
  • Hands-on or Interactive Seminar delivery
Lunch & Learns

At Full Circle Computing, we appreciate that many companies would like to build IT training into their hectic business schedules, but often find it difficult to free up time during the cut and thrust of the working day. As a result, we created the “Lunch and Learn” format which allows staff members to receive short, intensive training literally during their lunch hour.

Our “Lunch and Learn” sessions are suitable for staff members with all levels of knowledge. The training is usually less formal and structured than normal, giving a more dynamic and interactive approach. Our “Lunch and Learn” sessions can be tailored to suit either a small group or large group!

Large Scale Rollouts

We are experienced in working alongside large corporations on major technology rollouts and complex development projects. Often businesses decide to update their technology system on a large scale across the company in order to ensure that the business is fit for purpose for many years to come. Full Circle Computing can manage such periods of transition by delivering and managing training while offering consultancy to meet the specific needs of your company.  Whether you are upgrading to a new version of Windows or Microsoft Office, or implementing SharePoint as your information management system, we can offer you the complete solution from start to finish.

Rolling out a new version of Microsoft Office to your entire team?  You can build your own New Features day of training and have it delivered in our state-of-the-art classrooms or on-site at your location. Need Access and PowerPoint or Word and Outlook?  Not a problem. Our Office experts will help you create a custom session that’s the perfect fit!

Large scale rollouts

  • We’ve helped hundreds of clients manage large scale rollouts
  • Ask us how we can help you make your next major upgrade a complete success
  • Minimize end-user frustration and maximize your software investment
  • Standardize skill sets departmentally or organization-wide
  • Initial skills assessments, if applicable
  • Proprietary software product rollouts can include development of training materials
Executive Desk-Side Training

Desk Side Executive Support is a one-on-one custom private session for your management team. This solution targets critical skills while minimizing the time away from the desk.

Executive Desk Side / Key Player Support

  • Train busy executives or key players one-on-one
  • Fully customized content at cost-effective rates
  • Minimize time away from the desk, maximize training effectiveness
Trainer Walk-About Day

This solution places a Full Circle Computing expert level instructor on-site at your office providing desk-side support, tackling challenges and providing one-on-one solutions in real-time.

Trainer Walk-About Day

  • Support your team with a day of desk-side support
  • The perfect follow-on to onsite training
  • Allows users to apply learnings in direct context of their work
Private Training

We will identify your unique situation and personal learning style.  With this understanding, we will develop your custom tailored plan and then schedule a one-to-one training session to accelerate you along your own personal learning curve.  These training sessions can be delivered at your facility, at our facility, or remotely to fit into your busy schedule.  If you recognize that you are behind on computer software knowledge, need to improve your understanding and skills, and confidentiality is important, then this is the facilitation style for you.

Customized On-site Private Session Training

  • Train on-site at your office, in our classrooms, or the location of your choice
  • Conduct training in your version of software
  • Work with a dedicated training design specialist to select the perfect mix of content
  • Mix and match applications and training concepts from our comprehensive content library
  • Fully customized course materials or Quick References for each attendee
  • Delivered by our team of dedicated experts with real-world experience
  • Don’t have the equipment? Ask about our traveling laptop classrooms
Student Profiles

At Full Circle Computing, we train many talented individuals through our career training programs. Many of our students have achieved certifications through their respective programs, and all are proficient in their fields. They have diverse work experiences and great software applications skills.

We’re proud to boast about some of our students who are presently seeking employment. Perhaps you have an opening at your company — please consider one of the candidates listed in the programs below who may be a perfect fit in your organization. If there is a Student Profile listed that you would like to consider, please call Full Circle Computing at 610-594-9510 and give us the Profile ID number of the individual. We will contact that candidate and have them call or email you if there is a mutual interest.

Microsoft Office Specialist Program

MOSMC62:
Top Software Skills: Microsoft Office
Positions Desired: CNA, Patient Care Technician, Behavioral Health Technician, EKG Technician
Key Strengths/Accomplishments:  Compassionate, dependable, hardworking, team player
Education: Certification Training – CNA, EKG, Radiation & Health Safety; Full Circle Computing Microsoft Office Specialist Program

MOSMC63:
Top Software Skills: Microsoft Excel, Word & Outlook
Secondary Applications:  Medisoft, Office Hours
Positions Desired: Doctor’s office intake or hospital/radiology intake
Key Strengths/Accomplishments:  Credit/collection, scheduling, customer service – over 12 years life job experience with Verizon
Education: Full Circle Computing Microsoft Office Specialist Program

Business Data Analyst Program / Office Technology for Supervisors Program / Web Page Editing & Design Program

WEBPC03:
Top Software Skills: Adobe Creative Suite, HTML/CSS
Secondary Applications: WordPress, Microsoft Word
Positions Desired: Web Content Management & Design, Marketing Support, Graphic Design/Animation
Education: Full Circle Computing Web Design for Computer Users & Support Program

WEBCC07:
Top Software Skills: Adobe Photoshop, Illustrator, Dreamweaver
Secondary Applications: MS Office, MCDST
Positions Desired: Web Content Management & Design, Marketing Support
Key Strengths/Accomplishments:  Ability to learn quickly
Education: University of Pennsylvania, DCCC; Full Circle Computing Web Design for Computer Users & Support Program

Certified Medical Administrative Assistant Program

CMAADC04:
Top Software Skills: Microsoft Office: Word/Excel, Medisoft, Outlook
Positions Desired:  Medical Administrator, Receptionist, Scheduler
Key Strengths/Accomplishments:  Organized, attention to details; customer service – quick learner; works well under pressure
Education: Some college; Full Circle Computing CMAA Program; CMAA Certified by NHA

Medical Billing and Coding Program / Electronic Health Records Program

CBCSPC01:
Top Software Skills: Microsoft Office (data entry, PowerPoint), Medisoft
Positions Desired: Patient Service Associate, Claims Specialist, Data Entry
Key Strengths/Accomplishments:  Energetic, confident, flexible, eager to learn, medical coding, claims management, customer service
Education: Temple University – BA in Communications; Full Circle Computing Medical Billing and Coding Program; CBCS Certified by NHA

CBCSPC02:
Top Software Skills: EPIC, Microsoft Office, Medisoft
Positions Desired: Medical Coding, Medical Billing, Medical Secretary
Education: Florence – Darlington Technical College; Full Circle Computing Medical Billing and Coding Program; CBCS Certified by NHA

EHRPC02:
Top Software Skills: Microsoft Office Suite, SharePoint
Positions Desired: Electronic Health Records Technician, Medical Administrative Assistant, Patient Records Manager, Transcription, Billing
Key Strengths/Accomplishments: Typing 80 wpm, medical transcription, excellent organizational skills, people person, team player
Education: Business Certification – Bradford Business School; Full Circle Computing EHR Program, CEHRS Certified by NHA

EHRPC03:
Top Software Skills: Microsoft Office Suite, Outlook
Positions Desired: Electronic Health Records Technician
Key Strengths/Accomplishments: IT, EHR
Education: Bachelor’s Degree, IT; Full Circle Computing EHR Program, CEHRS Certified by NHA

EHRPC01:
Top Software Skills: Microsoft Office Suite – PowerPoint, Excel, Word, Access, Outlook
Secondary Applications: Organizational, Communication, Flexibility, Teamwork, Time Management
Positions Desired: Electronic Health Records Technician, Medical Administrative Assistant, Medical Billing & Coding, Dialysis patient records, auditing, Transcriptionist; client support, health records management
Key Strengths/Accomplishments: Consistently meets or exceed deadlines and expectations, self-motivated, positive work ethic; strategic planning & implementation, professional leadership; computing skills; medical transcriptionist; billing and coding
Education: Full Circle Computing EHR Program, CEHRS Certified by NHA

Student Profile Form

Retake Schedule

Full Circle Computing is pleased to offer you the benefit of retaking any class, on a one-time, space-available basis at no additional expense to you. See retake policy below for guidelines.

Courses that are available for retakes are posted here on a bi-weekly basis. Retake seats are on a space available basis. Click on the Request a Retake Seat link below the schedule, fill out the form and click the submit button – your request will be reviewed and confirmed by return email.

 

Retake Policy Guidelines

Our free retake policy is a voluntary benefit offered on a space-available basis, with priority seating given to students who are attending the class for the first time. Please note following policies:

  • A one-time FREE retake request is available for standard courses for 90 days from original training date for corporate/open enrollment students, through your contract end date for Career Retraining Program students, and for 3 months from contract end date for students whose programs are funded under the Trade Act.
  • The number of retake students per class may be limited, and not all empty seats may be available for retake students. Some courses are often fully booked or may run infrequently; therefore we cannot guarantee your ability to retake a specific course.
  • Course materials will not be reissued. Please bring your original course manual. In the event of version upgrades, a 50% upgrade fee will be applied.
  • If you are not able to attend the retake, we must be notified at least three days prior to the course date. Retake benefits will be terminated in the event of a no-show or cancellations/reschedules made less than three days prior to the retake course date.
  • In the event that a course becomes overbooked, retake registrations may be cancelled. Full Circle Computing reserves the right to cancel or reschedule retake attendees.
  • While instructors will make an effort to assist every student, the instructor will give priority to the needs and questions of first-time attendees. Please be considerate of students who are experiencing the material for the first time, by limiting your questions to material relevant to the current course, and allowing the instructor to provide ample attention to first-time students.

Full Circle Computing reserves the right to adjust policies from time to time without notice.

Courses run from 9 AM – 4 PM
Day Description
Mon 07/13/20 – Exton – QuickBooks Introduction
Mon 07/13/20 – Online – Photoshop Introduction
Tue 07/14/20 – Online – Visio Introduction
Wed 07/15/20 – Online – Photoshop Advanced
Tue 07/21/20 – Online – Tableau – Day 1
Wed 07/22/20 – Online – Tableau – Day 2
Mon 07/27/20 – Exton – PowerPoint Introduction
Thu 07/30/20 – Exton – PowerPoint Intermediate
Thu 07/30/20 – Online – Project Introduction

Note to Students: Please check version on course retakes to ensure you are registering for the proper class, and remember to bring along your course manual when retaking a class. Thank you!

Fill out the Retake Form
Click here to load this Caspio Online Database.
New Employment Information Form
New Employment Information Form
Click here to load this Caspio Online Database.